CAREERS
Brompton seeks to recruit the most talented individuals to contribute to our continued growth. We offer a rewarding working environment at the cutting edge of video technology. Our current vacancies are listed below. Also shown below are vacancies at our sister company Carallon - a product development company that provides R&D services to Brompton.
Brompton Vacancies
Carallon Vacancies
Salary: Dependent on experience
Working hours: Full-time (37.5 hours/week)
Contract type: Permanent
Location: Hybrid - 3 days per week at our Carallon Offices, 272 Gunnersbury Avenue, Chiswick, London
Please note this role is not eligible for visa sponsorship. You must have the right to live and work in the UK in order to apply for this role.
About Us
Carallon is a product research and development company creating industry-leading award-winning products. Based in London, we specialise in industrial hardware and software design for the entertainment industry, encompassing lighting control, LED video processing and motion control. Many of our hardware products have their own integrated user interfaces, while others have accompanying configuration software that runs on desktop or mobile, and we also develop standalone software products.
Projects our team designs and manufactures for include:
- The Pharos Architectural Control range of lighting control products used in theme parks and architectural installations worldwide
- The Martin Professional P3 LED Video Wall processors
- The industry-leading Brompton Technology control and processing solution for video walls used in concerts, award shows and television.
As of 2020, Carallon is now owned by an Employee Ownership Trust. As a result, staff can enjoy additional rights and benefits, including an employee council, an annual tax-free profit-share scheme (dependent on company performance) and private healthcare.
Job Summary
The Senior DevOps Engineer position is within our development team, working closely with our project software teams and co-located client teams to support their build and testing infrastructure. Most of our projects use C++, cmake/qmake and the Qt framework libraries running on a variety of platforms. They also support mobile deployment on Android and iOS. A successful candidate would typically be involved with:
- Maintaining, upgrading and troubleshooting build system infrastructure, encompassing Git/Gerrit repositories, Jenkins pipelines and distributed builds using Incredibuild
- Assist with setting up and maintaining new build and testing servers using Ansible and Docker and look to improve the automation, resilience and scalability of these systems
- Develop monitoring and reporting systems for build performance and quality metrics.
- Maintaining code signing tools and developer accounts supporting deployment
- Help with Gitlab integration and issue tracker syncing tasks for our largest client
The engineer would also be tasked with working on automation efforts and internal tooling systems to streamline processes and reduce administrative friction, for example:
- a company web-based dashboard linking to various data APIs tracking code metrics, attendance, time allocations and the like
- support tools to pull timesheet and progress calculations from various sources and provide project managers and executives with useful reports
- web and database automation tools to store and track software/hardware license management and related company data when onboard/offboarding engineers
Further, the candidate would be encouraged to help Carallon develop a future DevOps strategy suitable for a growing software development house, making use of new technologies as appropriate. The role would suit an engineer well-grounded in DevOps best practice who is keen to develop their skillset and responsibilities further.
We offer a very friendly, flexible and supportive working environment, with an internal professional development programme and regular training. Our development team is close-knit and highly motivated with a keen interest in the products it creates. A successful candidate should be similarly minded working in the driven, focused environment required to bring original and ground-breaking products to market.
The role is a unique opportunity to contribute to engineering systems that will be used to create spectacular events ranging from televised award-shows such as the Oscars, to corporate events for the world's leading brands, to the biggest rock-and-roll tours.
Key Responsibilities
- Work with developers and QA engineers to address build system issues and improve system infrastructure to reduce application build times and bottlenecks
- Improve DevOps system resilience and automation through use of scripting and infrastructure-as-code
- Assist with Carallon build system integration with client systems as they arise (issue trackers, Gitlab, etc)
- Develop custom Java plugins for Jenkins and Gerrit to improve workflow automation
- Work on internal tool development to streamline department administration and efficiency (typically Python-based)
Essential Qualifications
- Genuine interest in DevOps/build systems, software tools and technical challenges
- 2:1 or higher degree in a related subject from a Russell Group university or equivalent
- At least 3 years of experience as a DevOps or software engineer working with Python, Java and Ansible
- Familiarity with Windows-based build systems and development infrastructure support
- Knowledge/experience of Jenkins or similar CI/CD tool configuration
- Experience in one or more of the following: C++, Javascript and Incredibuild
- Ability to discuss prior DevOps work, explain the processes involved and justify decisions made
- Ability to communicate ideas and concepts effectively in spoken and written English within a technical environment
- Evidence of the ability to work as part of a team, sharing skills, experience and interests with colleagues
Desirable Extras
- Experience with Linux configuration and BSP tools (Buildroot/Yocto) or build optimisation (ccache)
- Experience with Mac build systems and xcode
- Knowledge of Git and Gerrit version control
- Familiarity with Incredibuild
- Demonstrable interest working with video or lighting for live entertainment
- Excellent time management, including the ability to prioritise conflicting tasks appropriately
Are you interested in working with us?
We’re always interested in hearing from talented, curious, and motivated people who are excited about the work we do and want to be part of our future. Even if there isn’t a role advertised that matches your skills right now, we welcome speculative applications, from individuals who believe they could add real value to our team.
By registering your interest, you’ll be considered for current and future opportunities across the business and become part of our talent network. We review applications regularly and will get in touch if a suitable role comes up that aligns with your experience, interests, and aspirations.
If you’re passionate about your work, eager to grow, and keen to make a positive impact, we’d love to hear from you.
*We do not accept speculative applications from recruitment agencies.
Job ref: CAR/OPCO/JUL26
Salary: Competitive, depending on experience
Working hours: Full time (37.5 hours per week) or part-time (30 hours over 5 days)
Contract type: Permanent
Location: 272 Gunnersbury Avenue, Chiswick, W4 5QB (Office-based to start with, with the option of working 1 day per week from home after passing probation).
Please note:- we are not able to offer sponsorship for this role, you must have the right to work in the UK.
About Us
Carallon is a product research and development company creating industry-leading award-winning products with a clear focus on quality and reliability. Based in London, we specialise in industrial hardware, software design, quality assurance and manufacturing for the entertainment industry, encompassing lighting control, LED video processing and motion control.
We are wholly employee-owned, and a certified B Corp. Working with us means working within a culture that values innovation, quality, supportiveness and flexibility.
Projects our team manufactures and develops for include:
- the Pharos Architectural Control range of lighting control products, used in theme parks and architectural installations worldwide
- the Martin Professional P3 LED Video Wall processors
- the industry-leading Brompton Technology control and processing solution for video walls used in concerts, award shows and television
We divide our time between contracting work and developing our own products in-house for distribution to a huge international client base.
Job Summary
The Operations Coordinator will be responsible for processing inquiries, purchase orders, RMAs and complaints for key Carallon customers, including Pharos Architectural Controls, Brompton Technology and Harman International. They will provide an excellent level of customer service, have strong communication skills and be comfortable working within a 24-hour response time.
They will use our ERP system NetSuite to ensure order pricing, discounts and product codes are accurate. They will submit orders for review and approval by purchasing, production and finance before sending customer confirmation. By effectively monitoring the order book, they will provide regular customer feedback regarding any updates or delays. After order dispatch, they will send customer invoices and at request of finance management, send customer statements.
They will process customer RMAs and complaints in a timely manner by setting up cases, forwarding to relevant teams, communicating to customers, monitoring, tracking progress and ensuring they are completed and resolved to customers satisfactory conclusion.
Working with the production manager and planning manager, they will ensure all customer sales orders funnel through into accurate production planning. Together with the purchasing team, they will assist in ensuring there is sufficient material availability for customers confirmed order requirements.
These areas of responsibility will generate customer satisfaction and delivery metrics used for weekly and monthly reporting, the operations coordinator will collate and present these within the team and to management. They will report directly to the Carallon sales & operational planning manager, working towards continuous process improvements and providing additional support when required.
Key Responsibilities
- Action customer inquiries including quote requests, product availability and lead times
- Process purchase orders and order updates
- Create and distribute customer invoices and account statements
- Process customer complaints, allocate and monitor to satisfactory resolution
- Report on customer service satisfaction and feedback
- Record and report on operational key performance indicators
- Develop, document and implement department process improvements
Essential Requirements
- Two years or more experience in a similar environment
- Customer service experience
- The capacity to apply existing knowledge to problem solving
- Strong communication and interpersonal skills
- Excellent time management and the ability to prioritise
- Proficiency in Office 365, Oracle NetSuite or similar systems
Desirable Extras
- Knowledge of lighting or video technology products and industry